The team reviews the contact details and reason for enquiry.
Request a confidential consultation
Choose a preferred date and contact method. The request is not confirmed until the PWD team contacts you.
Let’s arrange the right conversation.
Choose a preferred date and a safe way for the PWD team to contact you. We’ll clarify the next step before arrangements are confirmed.
Call first so the visit can be coordinated
Residential treatment environments require privacy and routine. A confirmed visiting time helps protect confidentiality and avoids disruption to people receiving care.
Call or WhatsApp the PWD team
Use the direct mobile channel if you prefer a quicker first conversation.
What happens after an appointment request
Submitting a request starts a contact process; it does not automatically confirm admission or guarantee a particular treatment plan. The next step is usually a direct conversation to clarify the reason for contact and determine the appropriate assessment pathway.
A staff member may call or message to clarify urgency and practical details.
Where appropriate, a consultation or assessment is arranged before a treatment recommendation is made.
If you need help with the request, use the direct PWD contact details. Review the assessment and admissions FAQs to prepare your questions.
